Bug 318 - [Chameleon] Gazetteer Service returns WMS errors on certain requests
: [Chameleon] Gazetteer Service returns WMS errors on certain requests
Status: CLOSED INVALID
: Chameleon
Widget
: 1.1
: PC Windows NT
: P2 normal
: 1.99 beta 2
Assigned To:
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Reported: 2004-03-22 13:17 by
Modified: 2004-06-24 09:08 (History)


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Description From 2004-03-22 13:17:22
Viewable demonstration:

www2.dmsolutions.ca/msapps/ec-cise/ (dminternal pw)

The Gazetteer Service will sometimes return errors regarding "arialbd.ttf not
found" multiple times.  This error is not consistent.

On occassion you will also receive an error like:

ERROR 1: WMS GetMap request failed for layer 'l0:1' (Status -28: TIMEOUT of 30
seconds exceeded.).ERROR 1: WMS GetMap request failed for layer 'l1:2' (Status
-28: TIMEOUT of 30 seconds exceeded.).ERROR 1: WMS GetMap request failed for
layer 'l2:3' (Status -28: TIMEOUT of 30 seconds exceeded.).

This error is perfectly valid if the Gazetteer service were checking for 30
seconds, however, this error gets returned almost immediately after clicking
'Locate'.  Again, this error is not consistently reproducable.

Both errors described above can happen with any of the four services found on
the Gazetteer Service popup.  It *appears* that these errors occur during the
first few calls to a service.  After that the issue seems to go away.
------- Comment #1 From 2004-03-31 10:17:21 -------
Looking at this one.
------- Comment #2 From 2004-04-01 15:02:31 -------
the wms errors appear the page load after they occur I think (maybe :S)  Would
that account for it?

The arialbd.ttf error has started after we switched to the new Vera font.  I'm
still tracking this one down, but it has to do with the buttonizer not finding
the font specified in the sharedresource for popup dialogs (perhaps a relative
path issue).  I have changed the buttonizer to look for Vera instead but I'm not
sure its fully working.
------- Comment #3 From 2004-04-01 15:19:27 -------
You're right Paul. The problem was due to the fact that the font wasn't found.
The buttonizer added a error message in the error manager stack but there's no
error report widget in the template of ec-cies. So error never get display. But
Locate.phtml is looking at the error stac nd display errors if any. You should
have get this error before you go into Locate but without error report widget
it's impossible until you open a widget that dump all error stac.

Short story, this is not a bug. There was really a font problem in buttonizer.
Maybe ErrorManager widget should be added to the main template ?
------- Comment #4 From 2004-06-23 21:25:28 -------
Paul, is there missing fonts in chameleon beta 2 2004-06-20? I searched for
"arialbd.ttf" in the chameleon beta 2 and was not found.

Is this an issue? or can this bug be closed?
------- Comment #5 From 2004-06-24 07:40:36 -------
this bug can be closed, it was really a non-issue.
------- Comment #6 From 2004-06-24 09:08:34 -------
closing bug based on paul's last comment